King County Metro Transit has been geting an earful regarding the new Rapid Ride C Line in West Seattle and they've taken steps to address the problems and complaints.

The top concerns or complaints they've heard are:

• It's overcrowded
• The wait is too long
• There's no place to sit
• When will RapidRide be OneBusAway?

They've offered list of what they've heard and what they've done about it so far on their MetroFutureBlog here but they've taken the extra step of soliciting more comments through a questionnaire for riders to fill out.

They said on their blog, "It’s been about seven weeks since we launched the RapidRide C Line between West Seattle and downtown Seattle, and there have been bumps in the road. We’ve heard a lot of feedback, and continue to tackle the issues that bug riders most.

We want what riders want: frequent, reliable service, especially during the peak commute. Most days that’s no easy task. Our buses travel the same congested streets and intersections as commuters in cars, pedestrians and bicyclists. We keep working at the problem, and gathering rider feedback, ridership data and reports on how the service is operating."

And here's the link to the questionnaire. If it's going to get better, it will happen because people offered their input.

https://www.surveymonkey.com/s/B66X2XN